Our Head of Ready Laurent May on Restaurant Dive

As the dust of 2020's pandemic disruption begins to settle and a permanently altered restaurant landscape comes into focus, operators are still asking a major question: What technologies will become table stakes for indoor dining?

Restaurant experts and operators agree that amid fluctuating COVID-19 spread, which in turn seesaws dining room restrictions and consumer comfort level with eating indoors, it’s difficult to predict. But it’s clear that technology will transform traditional aspects of the full-service dining room in 2021 and beyond to cater to new diner expectations for convenient, contactless experiences. For Laurent’s take and from others industry leaders, we’d encourage everyone to check it out.

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